"An Exciting and Educational Adventure!"

FAQ's

Here you will find answers to frequently asked questions.


Are the hours weather dependant?

Yes our Zoo hours are conditional on extreme weather conditions. In the event of high rainfall or extreme cold and wind weather please call in advance to ensure we are open.

What do I do if I lose my seasons pass?

If you have lost your seasons pass you will be required to show photo ID at every visit, no exceptions. We also recommend that you photograph both sides of your seasons pass with your smartphone and use that to present at each visit!

What methods of payment do we accept?

At the admissions counter and gift shop we accept Debit, Credit Card (VISA & MC Only) and Cash. While our Snack Bar is cash only we do have an ATM onsite for your convenience.


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